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LiCO - Lenovo Intelligent Computing Orchestration. Lenovo Beacon, Stick 300, D, J and S Series Desktops. Lenovo Android based Tablets and Phablets. Y Gaming Accessories & Curved Gaming Monitors. Mirage AR Hardware – Technical Questions. Lenovo C, E, K, M, N and V Series Notebooks. Lenovo IdeaPad 1xx, 3xx, 5xx & 7xx, Edge, LaVie Z, Flex Notebooks. ThinkPad T61 and prior T series plus Other Legacy ThinkPads. ThinkPad: 11e (Windows), 13, E and Edge series Laptops. ThinkPad: S Series, ThinkPad Yoga and Twist Laptops. ThinkPad: X Series Tablet and Helix Laptops. ThinkPad: P and W Series Mobile Workstations. ThinkPad: T400 / T500 and newer T series Laptops. Recently Released Critical Drivers - Read Only. Recently Released Service Tips - Read Only. You will need to follow the detailed steps in our user manual which can be found at To do this, please access our support URL: We have reviewed your device and found that your device is eligible to order a free recovery media. Please create a new order and start the process from the beginning.
Additionally, you could help to provide the screenshot of the error, I’ll forward it to our technical team to trouble shooting accordingly and feedback to you once I hear back.Īlternatively, your serial number has been reset and is now eligible to place a new order. 2. x:\preboot\recovery\recov11.log 3. x:\recovery\iub\iutemp\mops.dat 4. x:\recovery\iub\iutemp\tester.log 5. x:\recove Press Ctrl + Shift + Alt + C to open a CMD window. Please perform following steps when recovery installation hangs. Please try to collect following logs for further investigation. Thank you for contacting Lenovo Recovery Media Support. Realy great.īelow is what hte tech support line sent me. Instead of providing some other option for digital download, I'm forced to use some faulty peace of code just to waste some more time with support. LURC is not working, there was no other option than digital download (earlier there was an option to get USB drive so I won't have to waste my time with some piece of faulty downloader) and digital download itself is not working at all. After that there's error telling me that "there is no usb drive present" and then my favourite - telling me that I have to go all the way trough support once again - no META file found.Īt this point I'm starting to consider switching to dell completely - they treat their recovery program seriously. Another device - still the same error.ĭoesn't matter I'm using ThinkPad, package was downloaded succesfully (at least that's what LURC said) and in desperate attempt I've even user USB drive provided by Lenovo with previous recovery, right after full system scan/diagnostics of my gear.Īt first I'm getting info about preparing USB drive. Today I've downloaded recovery package for another E570 - using Lenovo USB Recovery Creator. Few emails later I've been assured they are working on the solution and this is separate incident. I've been talking to support in june - whilst if first occured.
Only thing left for You to do is to contact support & made a request for DVDs or USB drive.
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